> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentmark.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and usage

> Pricing tiers, usage limits, entitlements, and rate limits

AgentMark offers four tiers. Manage your subscription from **Settings → Billing** in the AgentMark Dashboard.

## Tiers

|                | Free | Growth     | Team        | Enterprise |
| -------------- | ---- | ---------- | ----------- | ---------- |
| **Price**      | \$0  | \$59/month | \$499/month | Custom     |
| **Self-serve** | Yes  | Yes        | Yes         | No         |

## Usage limits

A **unit** is each individual event ingested: spans, traces, and scores each count as one unit.

| Resource                 | Free   | Growth    | Team      | Enterprise                        |
| ------------------------ | ------ | --------- | --------- | --------------------------------- |
| **Units per month**      | 20,000 | 20,000    | 100,000   | Configurable                      |
| **Apps**                 | 1      | 3         | 10        | Configurable                      |
| **Environments per app** | 1      | 3         | 5         | Configurable                      |
| **Users**                | 2      | Unlimited | Unlimited | Unlimited                         |
| **API keys**             | 25     | 25        | Unlimited | Unlimited                         |
| **Data retention**       | 7 days | 90 days   | 90 days   | Configurable, including unlimited |
| **Storage per month**    | 1 GB   | 5 GB      | 25 GB     | Configurable                      |

"Configurable" means a custom [entitlement override](#entitlement-overrides) can raise the tier default, which is typical for Enterprise accounts.

The retention entitlement governs both how far back telemetry is queryable and when AgentMark physically deletes it from storage. See [Security](/deploy/security#data-retention) for details.

Every app's default `dev` environment counts toward the environment limit, so on Free the single slot is already used by `dev`; creating `staging` or `prod` [environments](/deploy/environments-and-promotions) requires Growth or above.

## Rate limits

API requests are rate-limited per tier:

| Tier       | Rate limit |
| ---------- | ---------- |
| Free       | 3,000 RPM  |
| Growth     | 3,000 RPM  |
| Team       | 6,000 RPM  |
| Enterprise | 12,000 RPM |

## Feature availability

Your tier gates some features:

| Feature                      | Free | Growth | Team | Enterprise |
| ---------------------------- | ---- | ------ | ---- | ---------- |
| Alerts                       | No   | Yes    | Yes  | Yes        |
| Custom metrics               | No   | Yes    | Yes  | Yes        |
| GitLab integration           | No   | Yes    | Yes  | Yes        |
| Custom roles                 | No   | No     | Yes  | Yes        |
| App-level roles              | No   | No     | Yes  | Yes        |
| SSO (SAML)                   | No   | No     | Yes  | Yes        |
| Audit log viewing and export | No   | No     | No   | Yes        |

Need data residency or regional hosting? [Contact sales](mailto:hello@agentmark.co). Enterprise deals can accommodate custom arrangements.

## Metered billing

Each tier includes a base monthly allocation of **units**. On Growth and Team, AgentMark meters anything beyond the included limit and bills it monthly at \$10 per 100k additional units. The Free tier enforces a hard cap on units instead of metering them, so upgrade or contact sales to raise the limit.

## Entitlement overrides

Enterprise customers can have custom entitlements configured by AgentMark, for example higher span limits, a longer (or unlimited) [data retention window](/deploy/security#data-retention), or elevated rate limits beyond the standard tier defaults.

<div className="mt-8 rounded-lg bg-blue-50 p-6 dark:bg-blue-900/30">
  <h3 className="font-semibold mb-3">Have questions?</h3>
  <p className="mb-4">Reach out any time:</p>

  <ul>
    <li>
      Email the team at <a href="mailto:hello@agentmark.co" className="text-blue-600 hover:text-blue-800 dark:text-blue-400 dark:hover:text-blue-200">[hello@agentmark.co](mailto:hello@agentmark.co)</a> for support
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      Schedule an <a href="https://cal.com/ryan-randall/enterprise" className="text-blue-600 hover:text-blue-800 dark:text-blue-400 dark:hover:text-blue-200">Enterprise Demo</a> to learn about AgentMark's business solutions
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